Our Services
Three services.
Precisely scoped.
We offer a focused set of AI services, each designed to address a specific type of challenge. That focus allows us to be genuinely good at what we do, rather than adequate at many things.
← Back to HomeOur Approach
How we work before we start working.
Every Aphelion engagement begins with a scoping conversation — a genuine attempt to understand your situation before recommending any particular service. We ask about your data environment, your team's existing processes, the outcomes you're hoping for, and the constraints you're working within.
From there, we propose a defined scope with clear deliverables, timeline, and pricing. We don't start without alignment on those elements. Throughout the project, we deliver iteratively and gather feedback at defined checkpoints — so you stay informed and have the opportunity to shape direction along the way.
At project close, we provide documentation that supports knowledge transfer and future maintenance, rather than creating dependency on our ongoing involvement.
Discovery Conversation
Understand your situation, data environment, and objectives — before proposing anything.
Scoping & Agreement
Define deliverables, timeline, data requirements, and pricing — in writing, before work begins.
Iterative Delivery
Build and share progress at checkpoints, gather feedback, and adjust as needed throughout.
Handover & Documentation
Complete handover with documentation that supports ongoing use without ongoing dependency.
Service 01
Automated Report Generation
HK$7,600
We build AI systems that transform raw data into polished, human-readable reports — financial summaries, operational dashboards, regulatory filings, performance reviews, or client updates. The system pulls from your existing data sources, applies analytical logic, generates narrative explanations, and formats the output according to your templates and style guidelines. Your team reviews and approves before distribution.
Key Benefits
- Significant reduction in manual report preparation time
- Consistent formatting and narrative quality across reports
- Integrates with your existing data infrastructure
- Human review and approval built into the workflow
- Adapts to multiple report types from a single system
Delivery Process
- 1. Audit your current reporting templates and data sources
- 2. Design the extraction, analysis, and generation pipeline
- 3. Develop and test with a subset of real reports
- 4. Refine based on your team's feedback
- 5. Hand over with documentation and operational guidance
Typical timeline: 4–8 weeks depending on data complexity
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Service 02
AI-Powered Customer Segmentation
HK$9,500
Move beyond basic demographic groupings by using AI to identify meaningful customer segments based on behavior, preferences, and lifecycle patterns. We analyze your customer data to discover natural clusters and build profiles that your marketing, sales, and product teams can act on. Each segment comes with a descriptive summary, key differentiating characteristics, and suggested engagement approaches. We refresh the segmentation periodically as your customer base evolves, ensuring your strategies remain relevant.
Key Benefits
- Discovery of natural customer clusters not visible in standard reporting
- Actionable profiles with suggested engagement strategies per segment
- Periodic refresh to keep segmentation current as behavior shifts
- Applicable across marketing, sales, product, and support functions
- Clear methodology documentation for ongoing internal use
Delivery Process
- 1. Assess customer data availability, quality, and coverage
- 2. Select and apply appropriate clustering approaches
- 3. Develop segment profiles and characterisations
- 4. Review with stakeholders and refine segment definitions
- 5. Agree refresh schedule and hand over documentation
Typical timeline: 3–5 weeks depending on data readiness
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Service 03
Responsible AI Assessment
HK$5,400
Evaluate your AI systems through the lens of fairness, accountability, and transparency. This assessment reviews your models for potential bias, examines data collection and handling practices, evaluates explainability, and benchmarks against emerging responsible AI standards. We provide a confidential report with specific findings and practical recommendations — recognizing that responsible AI is an ongoing journey rather than a destination. The assessment is designed to be constructive and supportive, helping you build trust with your users and stakeholders.
Key Benefits
- Independent, impartial review of any AI system regardless of origin
- Identifies bias and explainability gaps with practical recommendations
- Confidential report written for leadership audiences
- Benchmarked against current responsible AI frameworks
- Strengthens stakeholder and regulator trust in your AI systems
Assessment Process
- 1. Review system documentation and data practices
- 2. Conduct bias and fairness analysis on model outputs
- 3. Evaluate explainability and accountability mechanisms
- 4. Benchmark against responsible AI standards
- 5. Deliver confidential report with prioritised recommendations
Typical timeline: 2–3 weeks
Enquire About This ServiceService Comparison
Choosing the right service.
A side-by-side view to help you identify the best starting point for your situation.
| Feature | Report Generation |
Customer Segmentation |
Responsible AI Assessment |
|---|---|---|---|
| Price | HK$7,600 | HK$9,500 | HK$5,400 |
| Typical timeline | 4–8 weeks | 3–5 weeks | 2–3 weeks |
| System built for you | Assessment only | ||
| Ongoing refresh | Optional | ||
| Existing system required | |||
| Best for | Teams with heavy reporting workloads | Marketing and product teams | Organisations using or deploying AI |
Technical Standards
Shared across all our services.
Data Security
Encrypted data transfer, access controls, and project-limited retention on every engagement.
PDPO Alignment
Practices designed to align with Hong Kong's Personal Data (Privacy) Ordinance throughout the project lifecycle.
Version-Controlled Delivery
All developed systems are version-controlled and handed over with full documentation for future maintenance.
Bias Review
Fairness checks are part of our standard practice on any system we build or review — not reserved for the Assessment service alone.
Knowledge Transfer
Project handovers are designed for operational independence — your team should be able to use, maintain, and explain what we've built.
Post-Delivery Support
A defined period of post-delivery support is included with every service to address questions and minor adjustments after handover.
Not sure which service fits your situation?
We're glad to discuss your specific context and help you decide what makes sense — with no obligation attached to the conversation.
Request a Discovery Call